As more states move to a managed Medicare model, home medical equipment providers could face changes coming their way. Are you prepared to make the necessary adjustments? This white paper will give you steps that will help you get ready for managed Medicare—and how to make sure you’re not losing business in the process. Sponsored by McKesson.

Knowing how to talk to patients and customers about finances can make the difference between them getting care or walking out the door. Here are four steps for managing the payment discussion with emotional intelligence—and how to get your team on board—from Patty Casebolt, the chief quality officer at Medical Eye Center in Medford, Oregon. Sponsored by CareCredit.