Plus: Preventing caregiver burnout
Unsubscribe | View in browser
The Centers for Medicare & Medicaid Services (CMS) released a final Medicare home health rule without the behavioral adjustment rollback requested by home health advocates. CMS submitted the rule virtually unchanged from its proposal and retained the 4.36% behavioral adjustment, saying it doesn't have the data to evaluate whether its budget neutrality obligation has been met in 2020. Read the details here
On Our Radar
Statistics show that 1 in 10 adults over age 60 suffers from elder abuse. In large part, this abuse is by home health care providers or another person the senior trusts. The most significant risk factor for abuse is the provider’s exclusive one-on-one exposure to the client, ranging from two to 24 hours a day. Because the senior may be isolated, others may not be there to recognize abuse or prevent it from happening or continuing. Sponsored by Philadelphia Insurance.
Knowing how to talk to patients and customers about finances can make the difference between them getting care or walking out the door. Here are four steps for managing the payment discussion with emotional intelligence—and how to get your team on board—from Patty Casebolt, the chief quality officer at Medical Eye Center in Medford, Oregon. Sponsored by CareCredit. 
Personal Emergency Response Systems (PERS) are a growing market. Help HomeCare understand how you choose PERS devices or refer them to customers and patients and tell us what you’d like to know about PERS in this two-minute survey. Thanks for your input!
How to Spot & Prevent Caregiver Burnout
Burnout—a psychological response that’s defined as a “physical or mental collapse caused by overwork or stress”—is always an employer concern, especially with caregivers. In the midst of a pandemic and political and social unrest, there may be a burnout crisis. Here's how to help.
Promoting Inclusivity in Your Organizatioin
Compassionate care is the hallmark of home health. But for some seniors, health care has been fraught with obstacles and discrimination. This is especially true for members of the LGBT community as they age. Read how one company is working to grow inclusivity for everyone—including caregivers—here.
Share this newsletter with a friend or colleague:
Share HomeCare's Newsletter
Please note: You may be on other email lists and may continue to receive messages not related to HomeCare Now.
Unsubscribe from other lists individually. The reply-to mailbox is not monitored.

Our email practices are designed to comply with the EU’s General Data Protection Regulation (GDPR) and other privacy laws around the world. Read about HomeCare's data privacy policy online.