Plus: Do you know how to navigate an OCR investigation?
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Reversing the rule could help agencies hiring foreign-born caregivers. Read more.
The increase is mainly due to insufficient documentation. Find the data here.

                                               

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Industry News

                                               

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You’re invited to Private Duty Home Care at NAHC’s 2021 Winter Leadership Summit, a virtual event developed exclusively for private duty leaders. Attendees will hear from leading industry experts on topics such as best practices for caregiving, promoting a culture of innovation, dementia care, managing a remote workforce and more.
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Technology can improve engagement with isolated seniors—and it doesn't have to be hard! Join us Feb. 16 at 1:00 p.m. Central to learn more in this new webinar from Birdsong about why this tech can be simpler than you think and how it can improve your bottom line. Register here.
You might think you're too busy running your agency to execute a strong marketing strategy, but without one you risk losing traction in your local market. This e-book sponsored by BrightStar Care shares seven fundamental marketing tactics you should deploy to maintain a competitive advantage—and where to find help. Get the e-book.


                                               

What Happens During an OCR Investigation?
Know what happens when someone files a privacy complaint against your company. Read more.
Keep Your Referral Relationships Fresh Through COVID-19
Steps you can take to plan for the future. Here's more.



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