Plus: Navigating uncertain times in your business
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The Centers for Medicare & Medicaid Services (CMS) wants to develop standardized measures to use across the home and community-based services (HCBS) system. The new standards would be voluntary but asks states, managed long-term services and supports plans, providers and other entities to address the gaps and recommendations identified in the report. Find the request for information here.
The Centers for Medicare & Medicaid Services (CMS) recently released data showing that 21% of Medicare beneficiaries report forgoing non-COVID-19 related care due to the pandemic, and nearly all—98%—of beneficiaries have taken preventative measures to keep themselves safe from the virus. Read more.
Industry News
Knowing how to talk to patients and customers about finances can make the difference between them getting care or walking out the door. Here are four steps for managing the payment discussion with emotional intelligence—and how to get your team on board—from Patty Casebolt, the chief quality officer at Medical Eye Center in Medford, Oregon. Sponsored by CareCredit. 
Statistics show that 1 in 10 adults over age 60 suffers from elder abuse, often by homecare providers or another person the senior trusts. The most significant risk factor for abuse is the provider’s exclusive one-on-one exposure to the client. Because the senior may be isolated, others may not be there to recognize abuse or prevent it from happening or continuing. Sponsored by Philadelphia Insurance.
4 Ways to Handle Business Uncertainty
With everything going on right now, it is hard to ignore the feeling of looming uncertainties—political, pricing, labor and financial questions. A good way to prepare is to have a strong business strategy focused on your company’s core competencies. Read on for how to position your business for success in an uncertain marketplace.
How to Navigate Bringing Employees Back to Work
Many employees are likely back in the office or in the field. But for those with concerns about returning from the work-from-home model, there are a few things to consider as you navigate getting back to normal. Find more here.
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